AGENCY OPS

AGENCY OPS

How Studioflow Cut Client Communication Time by 50%

By

Alex Rivera

·

Jan 9, 2026

·

6 min read

Studioflow is a 12-person design agency in Austin, TX. Before Relay, their team was drowning in status update emails — 15+ per week per client. Here's how they transformed their workflow.

The Problem

Every Monday started with the same ritual: crafting individual status emails for each of their 8 active clients. By the time the team finished updating everyone, half the morning was gone. Feedback lived in email threads, Slack DMs, and comment threads across three different tools.

The Solution

Studioflow set up Relay portals for each client in under 30 minutes. They connected their existing Figma and Notion workflows, set up approval chains, and invited clients — no onboarding needed.

The Results

  • 50% less time on client communication

  • Zero status emails — clients check their portal instead

  • 3x faster approvals with built-in sign-off workflows

  • 4.9/5 client satisfaction score (up from 4.2)

Relay

The client portal built for agencies that

ship. Organize projects, get approvals,

and keep clients happy — all in one

place.

© 2026 Relay. All rights reserved.

Relay

The client portal built for agencies that

ship. Organize projects, get approvals,

and keep clients happy — all in one

place.

© 2026 Relay. All rights reserved.

Relay

The client portal built for agencies that

ship. Organize projects, get approvals,

and keep clients happy — all in one

place.

© 2026 Relay. All rights reserved.

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