Relay - Start Delivering with Clarity

By accessing or using Relay ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not use the Service.

Description of Service

Relay is a client portal platform designed for agencies and professional service firms. The Service allows

you to:

Relay is a client portal platform designed for agencies and professional service firms. The Service allows you to:

Create branded client portals with project timelines

Manage file approvals and deliverable sign-offs

Communicate with clients in project-linked conversations

Track project progress and team activity

Account Registration

To use Relay, you must create an account and provide accurate, complete information. You are

responsible for:

Maintaining the confidentiality of your login credentials

All activity that occurs under your account

Notifying us immediately of any unauthorized access

Subscription & Billing

Relay offers paid subscription plans as described on our Pricing page. By subscribing, you agree to the

following:

Relay offers paid subscription plans as described on our Pricing page. By subscribing, you agree to the following:

Subscriptions are billed monthly or annually, depending on your chosen plan

All fees are non-refundable, except as required by applicable law

We may change pricing with 30 days written notice

Free trials automatically convert to paid plans unless cancelled before the trial period ends

You can cancel your subscription at any time from your account settings. Your access continues until the

end of the current billing period.

You can cancel your subscription at any time from your account settings. Your access continues until the end of the current billing period.

Your Content & Data

You retain all rights to the content you upload to Relay ("Your Content"). By using the Service, you grant

Relay a limited license to store, display, and transmit Your Content solely to provide the Service.

You retain all rights to the content you upload to Relay ("Your Content"). By using the Service, you grant Relay a limited license to store, display, and transmit Your Content solely to provide the Service.

We do not access, review, or use Your Content except as needed to operate the Service

You can export Your Content at any time through the account settings

Upon account deletion, we remove Your Content within 30 days

Acceptable Use

You agree not to use the Service to:

Violate any applicable law or regulation

Infringe on the intellectual property rights of others

Distribute malware, spam, or other harmful content

Attempt to gain unauthorized access to other accounts or systems

Overload or disrupt the Service infrastructure

Intellectual Property

The Relay platform, including its design, code, features, documentation, and branding, is owned by Relay

Inc. and protected by intellectual property laws.

The Relay platform, including its design, code, features, documentation, and branding, is owned by Relay Inc. and protected by intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, Relay and its affiliates shall not be liable for any indirect,

incidental, special, consequential, or punitive damages arising from your use of the Service.

Termination

Either party may terminate this agreement at any time:

By you:

Cancel your subscription from account settings.

By Relay:

We may suspend or terminate your account if you violate these Terms.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict

of law principles.

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Contact

For questions about these Terms, contact us at:

Email: legal@relay.app

Mail: Relay Inc., 548 Rue Nationale, Lille, 59000. France.

Relay

The client portal built for agencies that

ship. Organize projects, get approvals,

and keep clients happy — all in one

place.

Product

Features

Pricing

Changelog

Integrations

Company

About

Blog

Contact

Careers

Legal

Twitter

Relay

The client portal built for agencies that

ship. Organize projects, get approvals,

and keep clients happy — all in one

place.

Product

Features

Pricing

Changelog

Integrations

Company

About

Blog

Contact

Careers

Legal

Twitter